How Can Leaders Measure Collaboration?
How can companies identify and measure collaboration? How can the cause and effect be quantified for its affect on ROI, innovation, process improvement and more? Real time and team-based collaboration are just two types of collaboration. Add all the types of collaboration groupings (i.e., collaboration between two departments or collaboration that happens with outside clients), and you realize how complex and expansive collaboration can be.
The issue is that very few companies have current state metrics for the following areas that can measure the success or failure of the effect collaboration has in process improvement, innovation, employee retention and more.
Corporate Entrepreneurial leaders know the components of collaboration and can identify the state of collaboration based on a set of metrics. These are not put in a report format, they are part of a leader’s corporate wisdom. Corporate Entrepreneurial leaders are wakeful to these components, and use this wakefulness to increase collaboration for the mutual benefit of the company and their employees.
Components of the metrics:
Ad hoc interaction
Social media usage